The Roots Family

Your Bike Our Passion

As a customer of Roots, you’re welcomed as part of the ‘family’. We get so much joy from hearing about your cycling journey – your rides, your events, your commutes, your adventures – we love being a part of it and helping you achieve your cycling aims, whatever these may be.

It really does make our day seeing the smiles on ‘New Bike Day’ or when you tag us in your photos out on the trails.

We’ve shared some of these below to bring a smile to your faces. Send us yours!

What our customers say:

10/10 for Martin’s desire to understand the customer's needs, and his knowledge to recommend the most appropriate products.

Great service and knowledge from Martin at Roots and excellent communication through out the purchasing process. Lovely fellas in the workshop too who clearly take pride in their work.

Very helpful advice on buying a bike. Not too hard a sell and being allowed to try out the bikes was very helpful. Also appreciated was the time given to make a final decision. Much, much better than buying online doubly so when Roots is a local business.

First class service. Couldn't be more helpful. Will 100% be returning to purchase the next size up for both kids. Product is 10/10